We will contact you by telephone, or by letter, only if a result is abnormal and you require treatment or further investigations. You will not be contacted if your result is normal. If you wish to enquire about the results of your tests please telephone at the end of surgery sessions. The administrative staff will give results to you or you may be asked to speak to the nurse or doctor. Adults' results will not be given to anyone other than the patient, except in exceptional circumstances.
For results please ring the surgery after 11:00am.
Online access to your test results.
The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.
We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, either through the NHS App or NHS website, you will now be able to see all future notes and health records from your doctor. Some people can already access this feature; this won’t change for you.
This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your GP, not from hospitals or other specialists. You will only be able to see information from 31st October 2023. For most people, access will be automatic, and you won’t need to do anything.
Your doctor may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor may also talk to you before your records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.
These changes only apply to people with online accounts. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to our reception team.
The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.
If you do not want to see your health record, please submit an Administration Request through our online AccuRx system and our team will action this for you.