We put great emphasis on recruiting suitably skilled and motivated staff who will help us in delivering the best care possible for our patients. After initial induction and training in their individual roles e.g. reception or dispensing we then have whole practice training events every month. These meetings allow us the opportunity to reflect on the services that we provide, to consider how we can meaningfully interpret and implement NHS innovations and reforms, to learn from situations where we feel that we could have done better (using a tool known as Significant Event Audit), and to provide generic staff training.
Future training will include Clinical updates, Disaster Handling & Recovery, Health & Safety, Fire safety, Basic Life Support, Safeguarding, the Mental Capacity Act / Deprivation of Liberty Safeguards and updates on our clinical software system (SystmOne).
