Patient Survey

We would like to thank our patients who responded to the latest GP Patient Survey 2024, the results can be found by clicking on this link:

https://www.gp-patient.co.uk/report?practicecode=C83067

In summary 90% describe their overall experience of our GP Practice as Good. Which is well above the local and National averages of 74%.

What this practice does best:

These are the three results for our Practice that are the highest compared to the local and National averages.

1. 88% of respondents found it easy to get through to this GP practice by phone.

        Local (ICB) average: 37%   National average: 50%

2. 82% of respondents find it easy to get through to this GP practice by using their website.

        Local (ICB) average: 49%   National average: 48%

3. 79% usually get to see or speak to their preferred healthcare professional when they would like to.

 Local (ICB) average: 39%   National average: 40%

    4. 96% find the reception and administrative team at this GP practice helpful

 Local (ICB) average: 84%   National average: 83%