We would like to thank our patients who responded to the latest GP Patient Survey 2019, the results can be found by clicking on this link:
In summary 96% describe their overall experience of our GP Practice as Good. Down from 99% in 2018, but still well above the local and National averages.
What this practice does best:
These are the three results for our Practice that are the highest compared to the local and National averages.
- 87% of respondents usually get to see or speak to their preferred GP when they would like to. Up from 78% in 2018.
Local (CCG) average: 54% National average: 48%
- 81% of respondents are satisfied with the general practice appointment times available. Down from 84% in 2018, but still well above the average.
Local (CCG) average: 67% National average: 65%
- 96% of respondents find it easy to get through to this GP practice by phone. Down from 98% in 2018, but still well above the average.
Local (CCG) average: 79% National average: 68%
We are also really proud that 100% surveyed find the receptionists at this GP practice helpful.
Local (CCG) average: 93% National average: 89%