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National Data Opt-Out

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out. 

Type 1 Opt-outs may be discontinued in the future. If this happens then they may be turned into a National Data Opt-out. Your GP practice will tell you if this is going to happen and if you need to do anything. More information about the National Data Opt-out is here: https://www.nhs.uk/your-nhs-data-matters/

You can use this form to:

  • register a Type Q Op-out, for yourself or for a dependent (if yo are the parent or legal guardian of the patient)(to Opt-out)
  • withdraw an existing Type 1 Opt-out, for yourself or a dependent (if you are the parent or legal guardian of the patient) if you have changed your preference (Opt-in)

This decision will not affect individual care and you can change your choice at any time, using this form.  This form, once completed, should be sent to your GP Practice by email, post or call 0300 3035678 for a form to be sent out to you.

If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by  returning this form   to your GP practice by 23 June 2021 to allow time for processing it. If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this. 

This decision will not affect individual care and you can change your choice at any time, using this form. This form, once completed, should be sent to your GP practice by email or post

GP PATIENT SURVEY

 

Some patients registered at this GP practice will soon be invited to take part in a national survey about their experiences of local NHS services.  It covers issues that concern patients, such as access to care and satisfaction with treatment.  If you receive a questionnaire please help NHS England by filling it in as soon as possible.

it's really important that your views are heard, even if you have received a questionnaire like this before.  Your response will help NHS England improve GP practices and other local NHS services to they better meet your needs.

Your views can help improve local GP and Health Services.  Please click on this link to find out more: www.gp-patient.co.uk 

CHANGE OF SYSTEM FOR BOOKING GP APPOINTMENTS

We have reviewed our appointment system and have made the following changes from Thursday 2 April 2020:

The current open surgery system has changed. All medical queries should be requested via askmygp. If you do not have access to the internet please contact the surgery on 01400 281220.

STAFF TRAINING

We put great emphasis on recruiting suitably skilled and motivated staff who will help us in delivering the best care possible for our patients. After initial induction and training in their individual roles e.g. reception or dispensing we then have whole practice training events between 1.30pm and 4.30pm once a month. These meetings allow us the opportunity to reflect on the services that we provide, to consider how we can meaningfully interpret and implement NHS innovations and reforms, to learn from situations where we feel that we could have done better (using a tool known as Significant Event Audit), and to provide generic staff training. Although the Practice will still be accessible, to enable the doctors and staff to keep up to date the practice will not have any routine GP clinics or appointments between 3.30pm and 4.30pm on the following dates  - Tuesday 8 June 2021.

CORONAVIRUS

During Covid-19 we ask that patients do not come to the surgery unless invited to do so by the Practice.  We are trying to protect all our patients,  in particular vulnerable patients, as well as practice staff. We would also recommend in accordance with Government guidance, that patients wear a face covering when attending the Practice.  We have reduced some of our services in line with official guidance and so that we can focus on managing patients with Covid-19.  We are still able to assess and advise patients remotely about any concerns that they have which are not Covid-19 related.  You can contact the Surgery to get advice and assessment by telephone or online via askmyGP.   If a clinician thinks that you need to be seen they can arrange for an appropriate appointment or offer advice via a telephone consultation.  For an update on the latest information regarding services please click Our Services and how to access them

DISPENSARY SERVICES

Our Dispensary opening times are 8.30am - 6.00pm.   The Dispensary will be closed as usual for an hour on  the 1st and 3rd Wednesday of each month from 12.30-1.30pm.   Please do not come to collect medication on the off chance that it may be ready.  We will text you or telephone you to let you know when your medication is ready for collection.   Please continue to stay safe and observe the social distancing measures we have in place at the Practice.

EXTENDED ACCESS APPOINTMENTS - We are pleased to be able to now offer patients access to routine, pre-booked appointments at evenings and weekends. Extended hours run between 18:30 and 20:00 weekdays and 09:00 and 12:00 Saturday and Sunday and are available on bank holidays and across the Easter, Christmas and New Year periods.

Appointments are for pre-bookable, non-urgent consultations with GPs and Nurses and Physiotherapists. For more information click HERE.

GDPR, PATIENT PRIVACY NOTICE - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our updated Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.

Patient Survey Results 2019  The latest results from the National GP Patient Survey for Long Bennington Medical Centre can be found here.

LATEST HEALTHWATCH LINCOLNSHIRE INFORMATION

Please click here for the latest Healthwatch Lincolnshire Newsfeed Posts from Healthwatch Lincolnshire (February 2021). The launch of their new website Healthwatch makes it easier for you to have your say about the future of your local NHS.

DOMESTIC VIOLENCE 

If you are a victim of domestic abuse or know someone who is Lincolnshire Police and EdanLincs have produced a 2.5 minute long video - you can access it here: Domestic Violence - It's Not Ok!

CHAPERONE POLICY

It is Long Bennington Medical Centre’s policy to respect the dignity and privacy of its patients. If you wish to have a chaperone present during a physical examination or consultation, or if you would like to be examined by a health professional of the same gender as yourself, please let us know and we will do our best to comply with your wishes. The chaperone in attendance may be another health professional (Nurse, Healthcare Assistant) or a member of our Reception team who has successfully completed their Chaperone training. If you do not wish a Receptionist to act as your Chaperone please let us know and again, we will do our best to comply with your wishes.

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