Long Bennington Medical Centre rated Good by inspectors

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high quality care, and encourages these services to make continual improvements.

We are delighted that on 20 July 2016 the Care Quality Commission (CQC) has rated the quality of care provided by Long Bennington Medical Centre as ‘Good’ following a recent inspection. The full report can be seen on the CQC website.

The practice which operates in Long Bennington provides primary medical care services to approximately 5,800 registered patients.

Inspectors found that the practice is providing high quality, safe, caring and effective care; meeting the needs of the population it serves. The CQC has published its full inspection report on its website (www.cqc.org.uk). It highlights several areas of good practice, including:

  • Patients were treated with compassion, dignity and respect;
  • Patients said they found it easy to make an appointment with a named GP;
  • The practice had clear processes and practices in place to keep patients safe and safeguarded from abuse.
  • The practice had good facilities to treat patients and meet their needs; and
  • The practice made improvements based on the comments made by patients.

Dr Stephen Pullinger, Senior Partner (at the time of inspection in 2016) at Long Bennington Medical Centre said:

"The result shows the hard work and determination by all of our staff to provide the highest quality safe services to all of our patients.  Hard work, compassion and patient centred care has been our bedrock for many years and is one that we would continue to build on in the future.”

Alison Lowerson, Practice Manager said:

"As a practice we are really pleased that the CQC has recognised the work we do and given us this rating.  We continually look at ways of improving our services to all of our patients and listen to all comments and suggestions and where possible we respond and make positive change.”

General Practice is facing continuing challenging times with GP recruitment in Lincolnshire being of particular concern and this result demonstrates what rural practices can accomplish.”

Dr Vindi Bhandal, Chair of South West Lincolnshire Clinical Commissioning Group added:

“This rating is a testament to how General Practice in Lincolnshire is responding to the demands of our patients.  It is always good to see that we listen to and make improvements, were appropriate, to the requests made by our patients and that they in turn have said they were treated with compassion, dignity and respect.  By involving patients in decisions about their treatment and care really can make a difference.”

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