We wish all our patients a very Happy and Healthy 2021!
New GP Staff Member:
We are very pleased to announce that from Monday 4th January Dr Christine Phillips will be joining our team. She will be available on the following days for consultation:
Monday (all day), Tuesday (all day) and Thursday (pm only).
Dispensary and turnaround times for repeat medication
We would really appreciate your support at the moment. Unfortunately due to high demand for medication during the festive season the Dispensary and the team are really trying hard to get medication dispensed as quickly as possible.
We are now having to work on a five day turnaround so please bear with us.
We would also like to ask that you don’t come to collect your medication until we have advised you to do so. We don’t want you to make unnecessary trips if we can help it.
We apologise for any inconvenience and will do our best to get back to normal as quickly as possible.
Thank you for your continued goodwill, support and patience.
Lockdown and Long Bennington Medical Centre, please read the attached document for our latest information:
During Covid-19 crisis we ask that patients do not come to the surgery unless invited to do so by the Practice. We are trying to protect all our patients, in particular vulnerable patients, as well as practice staff. If you develop Coronavirus symptoms please do not attend the practice for your appointment, please contact the surgery to re-book.
We would also recommend in accordance with Government guidance when attending the Surgery or Dispensary that patients/visitors wear a face mask or covering. Also, you will find a hand sanitiser station when entering the waiting room; we request patients use this on entering and leaving this area. Thank you for your ongoing support and cooperation.
COVID-19 Vaccine - UPDATE 11.1.2021
We have been informed that it appears that some patients from other local Counties are sharing the booking details for various vaccination centres such as Kings Mill and Queens Medical Centre with family members registered with Practices in this locality. Please can we ask you not to book at Centres if you have not been directly invited to do so. Each area is operating their system whether that is via a letter to patients or like our local system where patients are being rung and appointments booked for them. We don’t want patients turning up at locations where they could possibly be turned away nor do we want to make it any more difficult for the vaccination centres. Please be assured that the vaccination teams are working flat out to get patients vaccinated as as quickly as possible.
Our local Primary Care Network have teams who are contacting patients registered with our local Practices. They are being supported by Practices to help when needed.
Please wait to be contacted and do not contact your GP Surgery unless prompted to do so. You do not need to do anything at the moment and if the situation changes we will let you know.
Many thanks for your understanding at what we know is a difficult and frustrating time.
Talk before you Walk and use NHS111
If you need medical help quickly and easily without the wait, Talk before you Walk and use the FREE NHS 11 service.
NHS 111 is available 24/7. All calls from landlines and mobiles are free.
The NHS 111 team can offer booked appointments at your local Urgent Treatment Centre helping to avoid the queues, supporting social distancing to prevent the spread of coronavirus.
The NHS 111 service can also:
- arrange a prescription for you to collect at a local pharmacy
- provide a telephone or video consultation with a local experienced clinician
- signpost to other services including emergency dentists, late opening pharmacies for medical advice and community nurses
- offer general medical help and support.
Help us to help you and use the NHS111 service:
You can contact the Surgery to get advice and assessment by telephone or online via askmyGP. If a clinician thinks that you need to be seen they can arrange for an appropriate appointment or offer advice via a telephone consultation. For an update on the latest information regarding services please click here Services and how to access them
We're making it easier for you to get help from the Surgery by using askmyGP. You can put in a request for yourself, your child or someone you care for.
DO NOT USE THIS SERVICE IN AN EMERGENCY - DIAL 999
We are available for online requests between 0700 am and 1.00pm each working day (Mon-Fri). If you have an urgent query after this time please ring Reception
We aim to respond within the working day however if you query is not urgent it may be deferred to the next working day
We encourage the use of askmyGP as an alternative to calling the Reception team, for appointment requests or queries both regarding practice processes and medical advice.
You can name a GP if you wish (so long as they are working today)
You may prefer a message, telephone, video or face to face response
You can sign up now, with no paperwork however you will need to ensure that you access the site via: CHROME, MS EDGE, SAFARI OR FIREFOX
To order medication please use your usual method of contact, whether that be by posting through the outer post box (during the Coronavirus pandemic) or via SystmOnline.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and well-being whatever your medical condition.
IMPORTANT NOTICE: If you spot any symptoms which could indicate cancer, don't just sit worrying about it at home - you can still contact your GP, usually by telephone or online. They will be able to advise on whether you need to get checked. If you have an urgent appointment for a diagnostic test, or are having treatment already it is important you attend your appointments. The team looking after you will be able to advise on how to do this, if you are in doubt.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Patient services are provided at ground level. A disabled patients’ toilet is provided. If access proves difficult for any of our disabled patients we would be happy to give any assistance required. We also provide a portable induction loop to assist patients with a hearing deficiency.
(Site updated 15/01/2021)