Do It Online

OUR NEW ONLINE CONSULATION SERVICE IS NOW LIVE.

AccuRx 

You can contact the Surgery to get advice and assessment by telephone or online via AccuRx.   If a clinician thinks that you need to be seen they can arrange for an appropriate appointment or offer advice via a telephone consultation.  

We're making it easier for you to get help from the Surgery by using AccuRx.  You can put in a request for yourself, your child or someone you care for. 

DO NOT USE THIS SERVICE IN AN EMERGENCY - DIAL 999

  • We are available for online medical requests from 07:30am each working day (Mon-Fri). The system will close each day when we have reached capacity.  If you have an urgent query after this time please ring Reception

  • We are available for online administration requests from 07:30am to 12:30pm (Mon-Fri).
  • We aim to respond within the working day however if you query is not urgent it may be deferred to the next working day. No requests will be looked at after 12:30pm each day.

  • We encourage the use of AccuRx as an alternative to calling the Reception team, for appointment requests or queries both regarding practice processes and medical advice.

  • You may prefer a message, telephone, video or face to face response

  • You do not need an account to use AccuRx. Simply click the link and enter your personal details to submit a request

     

Please see a short tutorial of how to use AccuRx here

  • To order medication please use your usual method of contact, by posting through the outer post box (during the Coronavirus pandemic) or via SystmOnline.  

Please note: our clinical system has changed and you will need to register for online prescription ordering.

For more information about our patient online services and how to request access to your medical records please click here Online Services - patient information


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website