This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

CHRISTMAS OPENING HOURS 2019 The Practice will be closed for 3 days over the festive season on Christmas Day, Boxing Day and New Year's Day. We will be open as usual from 8am - 6.30pm on Christmas Eve and New Year's Eve.

FLU VACCINCATIONS 2019 - We have almost completed our flu campaign.   If you are aged 65 or over (or will turn 65 between 1.9.2019 and 31.3.2020) or under 65 and think you have a medical condition such as chronic heart disease, asthma, COPD, etc.  please contact Reception on 01400 281220 who will be able to make you an appointment or check your eligibility.   . For further details please see our Health Matters page.

 

EXTENDED ACCESS APPOINTMENTS - We’re open longer so you can get the help you need more easily. Appointments with a GP, nurse or other healthcare professional are now available in the evenings and weekends, either at your local practice or another nearby NHS service. To find out how to book please contact us on 01400 281220. Information

Dispensary - The Dispensary will be closed every Wednesday between 1.00pm and 2.00pm.

GDPR - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.

CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience. The reception staff will be encouraging patients to use it when they arrive for their booked appointments.

PRESCRIPTION CHARGES - If you pay for your prescriptions the NHS increased the Prescription Charge by 20 pence from £8.80 to £9.00 for each medicine or appliance dispensed from 1st April 2019. The cost of the prescription pre payment certificates (PPC) has been frozen for another year. For more information please click HERE.

SAVE TIME, DO IT ONLINE   - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.

ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information.  Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.

ARE YOU A MILITARY VETERAN? The Practice will be working to support and signpost military veterans to advice and support relating to their healthcare. In the meantime, for more about Veterans UK please click HERE

PRESCRIPTION REQUESTSWe require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards.  You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.

Patient Participation Group (PPG)

Next PPG Meeting - Tuesday 26 November 2019 at 6pm - 7pm. For information click HERE.

A PPG is a Patient Participation Group and the people involved are a group of patients registered with your own GP Surgery.  They have no medical training but have an interest in the services provided.  They work in partnership with the medical centre to ensure that there is a good relationship between patients, GP and other professional staff.  The aim of a PPG is to represent patients’ views, support diversity and to work in partnership with the medical centre to improve common understanding; help patients to take more responsibility for their health; contribute to improvements of services and quality of care and work towards better and improved communications. For more information please click here PPG Information Leaflet.

We currently have just 5 PPG members who meet at the surgery every month. The group will be kept to a reasonable number of members in order to be effective. Therefore anyone wishing to be involved in the PPG or who wants to know more should contact the PPG by email at SWLCCG.c83067@nhs.net

Minutes from the PPG meetings are available to read on the Minutes tab on this web page.

The PPG also produce a regular newsletter which can be found on the Newsletters tab on this web page.

If you would like to apply to join the Long Bennington patient group you can download the sign up form as a pdf document, print it out, complete it and return it to us and we will notify the PPG of your interest.

download the pdf form Signing Up for our Patient Participation Group

If you would like to join our Patient Participation Group as a member please leave your details below and hand this form in at reception.

complete the form Complete the Patient Group Sign-up Form Online

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website