We put great emphasis on recruiting suitably skilled and motivated staff who will help us in delivering the best care possible for our patients. After initial induction and training in their individual roles e.g. reception or dispensing we then have whole practice training events every month. These meetings allow us the opportunity to reflect on the services that we provide, to consider how we can meaningfully interpret and implement NHS innovations and reforms, to learn from situations where we feel that we could have done better (using a tool known as Significant Event Audit), and to provide generic staff training.
Future training will include preparation for the Care Quality Commission team visiting the practice, fire safety training in fire safety and safeguarding, the Mental Capacity Act / Deprivation of Liberty Safeguards and use of our new clinical software system (SystmOne).
For details of specifc dates please go to the Latest News.
Please note that the surgery (including the dispensary) will be closed for routine clinics and enquiries between 13:30 and 16:30 on these dates.