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BANK HOLIDAY OPENING HOURS 2019

We will be closed from 6.30pm on Friday 24th May and reopen at 8.00am on Tuesday 28th May 2019.

 

Dispensary

The Dispensary will be closed every Wednesday between 1.00pm and 2.00pm.

EXTENDED ACCESS APPOINTMENTS - We can offer patients access to routine, pre-booked appointments at evenings and weekends. Extended hours run between 18:30 and 20:00 weekdays and 09:00 and 12:00 Saturday and Sunday and are available on bank holidays and across the Easter, Christmas and New Year periods.Appointments are for pre-bookable, non-urgent consultations with GPs and Nurses and Physiotherapists. For more information click HERE.

GDPR - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.

CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience. The reception staff will be encouraging patients to use it when they arrive for their booked appointments.

PRESCRIPTION CHARGES - If you pay for your prescriptions the NHS increased the Prescription Charge by 20 pence from £8.80 to £9.00 for each medicine or appliance dispensed from 1st April 2019. The cost of the prescription pre payment certificates (PPC) has been frozen for another year. For more information please click HERE.

SAVE TIME, DO IT ONLINE   - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.

ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information.  Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.

ARE YOU A MILITARY VETERAN? The Practice will be working to support and signpost military veterans to advice and support relating to their healthcare. In the meantime, for more about Veterans UK please click HERE

PRESCRIPTION REQUESTSWe require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards.  You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.

When We Are Closed

If you need medical assistance between 18:30 and 08:00 Monday to Friday or at weekends and Bank Holidays please dial 111. Your problem will be triaged and if necessary you will be given advice and treatment by either a doctor or nurse with specialist training.

To find your local NHS Walk-In Centre you can speak to 111 or look online at www.nhs.uk. To locate a pharmacy out of hours, you can either use the online ‘find pharmacy services’ via www.nhs.uk or speak to someone at the 111 service.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

BANK HOLIDAY OPENING HOURS 2019

CLOSED MONDAY 6 MAY 2019 - We will be closed from 6.30pm on Friday 3rd May until 8.00am on Tuesday 7th May 2019.

CLOSED MONDAY 27 MAY 2019 - We will be closed from 6.30pm on Friday 24th May until 8.00am on Tuesday 28th May 2019.

 

 
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