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Noticeboard

FLU VACCINCATIONS 2019 - We are well underway with our flu campaign.   If you are aged 65 or over (or will turn 65 between 1.9.2019 and 31.3.2020) or under 65 and think you have a medical condition such as chronic heart disease, asthma, COPD, etc.  please contact Reception on 01400 281220 who will be able to make you an appointment or check your eligibility.   Our next flu clinic will be held on Tuesday 28 November. For further details please see our Health Matters page.

 

EXTENDED ACCESS APPOINTMENTS - We’re open longer so you can get the help you need more easily. Appointments with a GP, nurse or other healthcare professional are now available in the evenings and weekends, either at your local practice or another nearby NHS service. To find out how to book please contact us on 01400 281220. Information

Dispensary - The Dispensary will be closed every Wednesday between 1.00pm and 2.00pm.

GDPR - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.

CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience. The reception staff will be encouraging patients to use it when they arrive for their booked appointments.

PRESCRIPTION CHARGES - If you pay for your prescriptions the NHS increased the Prescription Charge by 20 pence from £8.80 to £9.00 for each medicine or appliance dispensed from 1st April 2019. The cost of the prescription pre payment certificates (PPC) has been frozen for another year. For more information please click HERE.

SAVE TIME, DO IT ONLINE   - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.

ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information.  Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.

ARE YOU A MILITARY VETERAN? The Practice will be working to support and signpost military veterans to advice and support relating to their healthcare. In the meantime, for more about Veterans UK please click HERE

PRESCRIPTION REQUESTSWe require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards.  You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.

Latest News

PATIENT PARTICIPATION GROUP (PPG) Meeting - are you interested in finding out more about your practice and the development of health services? Please join our GPs, staff and other patients at an informal, open and friendly meeting at 6pm on Tuesday 26 November 2019 to learn about what we do and to contribute your ideas, feedback and suggestions to improve patient experience. PPG Meeting Information

EXTENDED ACCESS APPOINTMENTS - We are pleased to be able to now offer patients access to routine, pre-booked appointments at evenings and weekends. Extended hours run between 18:30 and 20:00 weekdays and 09:00 and 12:00 Saturday and Sunday and are available on bank holidays and across the Easter, Christmas and New Year periods.

Appointments are for pre-bookable, non-urgent consultations with GPs and Nurses and Physiotherapists. For more information click HERE.

GDPR, Patient Privacy Notice - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.

Patient Survey Results 2019 - The latest results from the National GP Patient Survey for Long Bennington Medical Centre can be found here.

Staff Training

We put great emphasis on recruiting suitably skilled and motivated staff who will help us in delivering the best care possible for our patients. After initial induction and training in their individual roles e.g. reception or dispensing we then have whole practice training events between 1.30pm and 4.30pm once a month. These meetings allow us the opportunity to reflect on the services that we provide, to consider how we can meaningfully interpret and implement NHS innovations and reforms, to learn from situations where we feel that we could have done better (using a tool known as Significant Event Audit), and to provide generic staff training. Although the Practice will still be accessible, to enable the doctors and staff to keep up to date the practice will not have any routine GP clinics or appointments between 3.30pm and 4.30pm on the following dates:

Tuesday 12th November 2019

Tuesday 10th December 2019 - Basic Life Support Training

The staff recently had a very informative training session about Dementia Friends and changing the way people think, act and talk about dementia. For more information about Dementia Friends please click here. 

We also had an interesting training session from someone who is living with a Learning Disability, about how this impacts their life on a daily basis, and discussed what we could do to improve their visit to the surgery. We offer annual Health Checks for patients with learning disabilities. For more information about this type of health check please click here.

Latest Healthwatch Lincolnshire information

Please click here for the latest Healthwatch Lincolnshire Newsfeed Posts from Healthwatch Lincolnshire (1 November 2019). The launch of their new website Healthwatch makes it easier for you to have your say about the future of your local NHS.


Health News from the BBC and the NHS

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