PATIENT PARTICIPATION GROUP (PPG) Meeting - are you interested in finding out more about your practice and the development of health services? Please join our GPs, staff and other patients at an informal, open and friendly meeting at 6pm on Tuesday 26 November 2019 to learn about what we do and to contribute your ideas, feedback and suggestions to improve patient experience. PPG Meeting Information
EXTENDED ACCESS APPOINTMENTS - We are pleased to be able to now offer patients access to routine, pre-booked appointments at evenings and weekends. Extended hours run between 18:30 and 20:00 weekdays and 09:00 and 12:00 Saturday and Sunday and are available on bank holidays and across the Easter, Christmas and New Year periods.
Appointments are for pre-bookable, non-urgent consultations with GPs and Nurses and Physiotherapists. For more information click HERE.
GDPR, Patient Privacy Notice - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.
Patient Survey Results 2019 - The latest results from the National GP Patient Survey for Long Bennington Medical Centre can be found here.
We put great emphasis on recruiting suitably skilled and motivated staff who will help us in delivering the best care possible for our patients. After initial induction and training in their individual roles e.g. reception or dispensing we then have whole practice training events between 1.30pm and 4.30pm once a month. These meetings allow us the opportunity to reflect on the services that we provide, to consider how we can meaningfully interpret and implement NHS innovations and reforms, to learn from situations where we feel that we could have done better (using a tool known as Significant Event Audit), and to provide generic staff training. Although the Practice will still be accessible, to enable the doctors and staff to keep up to date the practice will not have any routine GP clinics or appointments between 3.30pm and 4.30pm on the following dates:
Tuesday 12th November 2019
Tuesday 10th December 2019 - Basic Life Support Training
The staff recently had a very informative training session about Dementia Friends and changing the way people think, act and talk about dementia. For more information about Dementia Friends please click here.
We also had an interesting training session from someone who is living with a Learning Disability, about how this impacts their life on a daily basis, and discussed what we could do to improve their visit to the surgery. We offer annual Health Checks for patients with learning disabilities. For more information about this type of health check please click here.
Latest Healthwatch Lincolnshire information
Please click here for the latest Healthwatch Lincolnshire Newsfeed Posts from Healthwatch Lincolnshire (1 November 2019). The launch of their new website Healthwatch makes it easier for you to have your say about the future of your local NHS.