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Noticeboard

FLU VACCINCATIONS 2019 - We are well underway with our flu campaign.   If you are aged 65 or over (or will turn 65 between 1.9.2019 and 31.3.2020) or under 65 and think you have a medical condition such as chronic heart disease, asthma, COPD, etc.  please contact Reception on 01400 281220 who will be able to make you an appointment or check your eligibility.   Our next flu clinic will be held on Tuesday 28 November. For further details please see our Health Matters page.

 

EXTENDED ACCESS APPOINTMENTS - We’re open longer so you can get the help you need more easily. Appointments with a GP, nurse or other healthcare professional are now available in the evenings and weekends, either at your local practice or another nearby NHS service. To find out how to book please contact us on 01400 281220. Information

Dispensary - The Dispensary will be closed every Wednesday between 1.00pm and 2.00pm.

GDPR - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.

CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience. The reception staff will be encouraging patients to use it when they arrive for their booked appointments.

PRESCRIPTION CHARGES - If you pay for your prescriptions the NHS increased the Prescription Charge by 20 pence from £8.80 to £9.00 for each medicine or appliance dispensed from 1st April 2019. The cost of the prescription pre payment certificates (PPC) has been frozen for another year. For more information please click HERE.

SAVE TIME, DO IT ONLINE   - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.

ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information.  Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.

ARE YOU A MILITARY VETERAN? The Practice will be working to support and signpost military veterans to advice and support relating to their healthcare. In the meantime, for more about Veterans UK please click HERE

PRESCRIPTION REQUESTSWe require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards.  You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.

New Patient Registration

If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be quickly confirmed from your address so please provide proof by way of a recent utility bill. We also require one form of photographic ID.

New patients are asked to complete a registration form (GMS1) and a medical questionnaire. Both forms are available on the above “Registering Online” tab.

Please give us as much accurate information as possible as it will help us whilst we are waiting for your records to come through. If you are on regular medication please attach a copy of your repeat slip to your questionnaire and make an appointment with a GP when you return your completed paperwork.

Medical treatment is available from the date of registration. Please contact reception for further information.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
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