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Noticeboard

 VACANCY - MEDICAL SECRETARY - we are currently advertising for a part-time medical secretary. Please go to our vacancies for more information and to apply. Closing date: 11 March 2018.

SPORT RELIEF PPG WALKATHON 20 March - our Patient Participation Group (PPG) is organising a Walkathon in aid of Sport Relief on Tuesday 20th March. Please click here for more information about how to join in with the LBMC PPG Walkathon

10 insider tips you don't know about your GP - NHS Vale Royal Clinical Commissioning Group Chair Dr Jonathan Griffiths has recently written a blog, giving you an insight into the world of general practice. 10 Insider Tips

SAVE TIME, DO IT ONLINE   - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.

ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information.  Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.

READ THE LATEST PRACTICE NEWSLETTER: LBMC Newsletter - Spring 2018

PRESCRIPTION REQUESTSWe require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards.  You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.

Zero Tolerance

ZERO TOLERANCE

Our staff appreciate that incidents which occur beyond our control may affect some patients and take this into consideration when trying to deal with a misunderstanding or complaint. In most cases, patients understand the impact this has on the Practice but sadly a minority of people make unreasonable demands and are abusive towards the staff.

The NHS and the Practice is committed to dealing with this problem and has a ‘zero tolerance’ attitude towards this sort of behaviour.

We ask you to treat our GPs and our staff courteously at all times.



 
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